Contact information
Contact Fibraura
We are happy to help with questions about orders, products, shipping, and Mizuhiki materials.
Customer Support
For order, product, or shipping questions, please contact us at:
Typical response time: within 1–2 business days.
Shipping
Fibraura ships worldwide from China.
For the fastest support, please include your order number in your message if your enquiry relates to an existing order.
What We Can Help With
• Order status and shipping questions
• Product, colour, finish, and pack-size guidance
• Damaged, incorrect, or missing items
• Wholesale and trade enquiries